Frequently asked questions
Answers to common questions about visiting, appointments and emergency care.
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Frequently asked questions
Cannot find what you are looking for? Call the front office and we will be glad to help.
What are the OP hours?
Outpatient consultations run Monday to Saturday, 9:00 AM to 5:30 PM. Emergency care, the pharmacy and dialysis are open 24x7.
How do I book an appointment?
Call the front office on +91 940 082 1341 or 0475 350 1300, or use the appointment form on the Book Appointment page.
Do I need an appointment for emergency care?
No. You can come to the emergency department at any time and our team will attend to you immediately.
What types of emergencies do you handle?
We manage all medical emergencies, including trauma, cardiac problems, stroke, breathing difficulties and accidents.
Is the emergency department open on holidays and weekends?
Yes. Emergency services are available 24x7, including weekends and public holidays.
How quickly will I be seen in an emergency?
Patients are triaged by the severity of their condition. Critical cases are attended to immediately.
Do you support health insurance?
Yes. We accept 16 insurers and TPAs, including Star Health, HDFC ERGO, ICICI Lombard and Niva Bupa, and the CHSS / VSSC, ECHS and MEDISEP schemes. See the full list, and bring your card and a photo ID to the insurance desk.
We are here for you
World-class treatment from compassionate professionals
Comprehensive healthcare for every stage of life, with a team that treats you like family.